Privacy Policy

SME takes your privacy seriously. We hope you do as well.

Following is our privacy policy, which covers our treatment of personally identifiable information collected when you visit the SME website. If you have any questions, please contact us at


We use secure socket layer (SSL) encryption to protect the transmission of information you submit to us when you use our secure online forms. All the information you provide us through these forms is stored securely offline.

The website links to pages on websites maintained by other organizations. When you access a page that links to another website, you are subject to the privacy policy of the website containing that page.

Information Collection and Use

SME collects information when you create an online member account on our website. We use this information to customize the content you see on our pages and to contact you about specials and new products.

Through website analytics, we can see your domain and host when you access the internet (for example, or; the Internet Protocol (IP) address of the computer you are using; the browser software you use; your operating system; the date and time you access our site; and the internet address of the website from which you linked directly to our site. We use this information to analyze trends, administer the site, measure the number of visitors to the different sections of our site, and to help us make our site more useful. This analytical information collected is not linked to personally identifiable information.

SME automatically receives and records information on our server logs from your browser, and we may collect cookies as well. A cookie is a small text file that a website places on your computer to collect information about your activities or to make it possible for you to use an online shopping cart. This small file transmits this information back to the website's computer, which is usually the only computer that can read it. Many consumers do not know that cookies are being placed on their computers when visiting websites. If you want to prevent this from happening, you can set your browser to warn you when a website attempts to place a cookie on your computer.

Information Sharing and Disclosure

SME will not sell or rent your personally identifiable information to anyone, and we will send personally identifiable information about you only when:

  • We have your consent to share the information;
  • We must respond to subpoenas, court orders or a legal request;
  • A subcontractor requires this information to set up a feature of our site, such as our resume service.

Changes to Our Privacy Policy

SME may change this policy from time to time. However, if we make any substantial changes we will notify you by posting an announcement on our home page.

Refund Policy

All cancellations must be submitting in writing or by email and are subjected to any appropriate cancellation fees. All refunds will be handled on a case by case situation.

Questions or Suggestions

If you have questions or suggestions, please e-mail us at